Sequential Approvals - Flow Designer

[cloudyrobert]

Can anyone point me toward documentation on performing sequential approvals using Flow Designer? No matter what I do, it seems that the second approval causes the first to be set back to "Requested."

[cloudyrobert · Accepted solution]

This was a result of having the approval engine set to "Approval Rules." Changing it to "Turn engines off" fixed the issue.

[puneetgoels11]

which table we have to make this change for sysapproval_group or sc_req_item?

[Mary T]

Should be fixed in Orlando Patch 9 and Paris.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0788313

[puneetgoels11]

I am still facing this issue in vancouver