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Service Portal form view for user without role

shuguang2
Kilo Expert

Hi, I have created a Service Portal view for Incident in order to show an specific UI action on the Service Portal. I have selected Service Portal View for the Form Widget. However this works only for users with a role. For users without role, still the ess view is shown. Any suggestion how to achieve this. Thanks in advance

5 REPLIES 5

Glad to know it worked. You can mark this thread as correct & close it so that it does not appear in unanswered list.