I have the below script where i am trying to update the state of record from open > duplicate request before insert in BR. I have below script but its not working.1) should I make it After insert ?2) Is the script wrong? function executeRule(current,...
Hello Everyone,I have a Instance A(Company Dev instance) and Instance B(Company Test Instance).When i publish my application to the store then i need to install the Application on my Test Instance.How can i do that using Integration? Thanks,Daiva
In Flow Designer, I'm working on a flow which has a Wait for Condition action based on a variable on a Service Catalog item. The variable is multiple choice with two possible values: yes and no. The variable does not show in the portal view of the fo...
I'm having trouble figuring out what's wrong with my flow in Flow Designer because some steps work when I test them in Flow Designer but don't work when I submit a RITM in dev, and other steps work when I submit a RITM in dev but don't work when I te...
Our X.509 certificates for our SAML configuration and IdP are about to expire. What is the best practice for updating these? This product doc: X.509 certificates for SAML, doesn't do much in the way of explaining how to update them. I'm assuming that...
Hello, I am exploring on the Cloud encryption for platform security and would like to get a few details on the same since I have no idea on this aspect of Servicenow.1) Is there any drawback/cost in terms of overhead, performance, license/subscriptio...
Hi all, could you please assist me with taking the required steps to clone a widget from one page to another and modify the widget so it displays Knowledge search results based on the same sort values as the previous widget? I don't need to edit any ...
Hello;I am trying to figure out what is the default font and font size when creating a knowledge article.I copied and pasted in Word and it looks like it is Verdana - 8.5. Could you please confirm.I also noticed that the Font size drop-down menu do...
I have added 'My favorite' widget to Employee Center home page. But the widget has a bug. Two icons 'list view' and 'card view' do not belong there where they are placed. And 'Date added (newest) filter' tab is also placed in weird way. I checked on ...
Hello! I am looking for guidance on exactly as the title states. I have a new record producer to create a field on a custom table I've created. On this new record producer, there are multiple fields I would like to have that have a dynamic amount of ...
Hello Everyone. I am very new to ServiceNow and currently our Knowledge Article has the following fields: Short Description, Description and Escalation Process. Each field is showing up when the article is viewed but there is no way to differentiate ...
I am currently in the process of building new Service Portals for our environment, and want to use the most current version of Bootstrap. To that end, I have added CSS and JS includes that point to the official Bootstrap 5.3.3 CDN files.However, I a...
Hi, We want to create an HTML field on the task table. The length of an HTML field is 65536 characters. Fundamentally, I am keen to understand about the creation of a custom field and its implications on database size.As and when a new record is crea...
We are getting an incidents from users, to access/add into an email id . So Servicedesk team is checking in different portals [Azure Directory[AD] / admin centre ] and confirming the portal and adding users into it. So now i want to create an catalog...
What is the difference between flow designer and workflow?
