Service Portal page stuck in loading
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12-21-2016 08:00 AM
I'm facing a rare issue and i think it is associated with some settings on the laptop. But i couldn't find out what was it. Issue is as below.
1) When i load any service portal page, it get stuck in Loading. A text as "Loading" appears on the left top corner and then nothing happens.
2) In Email notifications, reference fields not load a new window. (They load in other places like incident or change etc.)
3) In email notifications, on clicking the unlock icon in the who will receive it tab does nothing.
The issue occurs in IE11 and chrome 55(Can't try it in firefox and occur on Geneva and Helsinki both versions)
Can anyone know the issue and help me out identifying the probable cause for this?
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02-12-2025 08:21 AM
Anything better than Developer tools in the browser?
Should we use Wireshark or Fiddler?