Service Subscriptions through Service Portal

[Marques2]

All Helsinki and Service Portal Users,

I have a requirement to allow end users (non-fulfillers/approvers) to subscribe to business services notifications. However, I setup a redirect in ServiceNow so if the user doesn't have an roles associated to their profile, they're redirected to the Service Portal. Is there a widget in the Service Portal that allows an end user to subscribe to notifications of business services?

In the native UI, you have the ability to subscribe to notifications for business services through your profile icon in the upper right hand corner of the screen. In the Service Portal, you can go to the same profile icon but do not have the ability to subscribe to notifications.

Anyone else experiencing this?

All help is appreciated,

-Marques

[genesislv]

Thanks for the code!

[nanisrk]

HI Yogesh,

Can you please provide you CSS info for the above Modal window.

Thanks,

Rohith.

[Marques2]

How you access Notifications Preferences has changed in Jakarta- This is causing issues how it was configured in the Service Portal. There's a Subscriptions and Notifications Page and Widget in Jakrata, but they only seem to reference the Knowledge Article tables OOTB. We'll be revisiting this in the next couple days to figure out how we can set up the portal to reference the notifications and subscriptions like we did in Helsinki and Istanbul.