ServiceNow has designed the Configuration Management Database (CMDB) so well and put in place its reputation as the platform of platforms!
ServiceNow CMDB consolidates automatically from multiple sources, like cloud assets ( AWS, and Azure to name a few), network switches, certificates, servers, and so on. That makes a CIO look good in the eyes of its stakeholders and significantly the CEO.
A ServiceNow CMDB shows beyond doubt and fully supports the business criticality products and services that run both income generation and business daily operations. Removing and limiting the risk of disruptions, clearing the path of miscommunication from different business units alike.
To give you a better picture, I have created this video that will show you on how easily you can visualize the different Service models and the IT infrastructure that supports the business.
Let us dive in: ServiceNow Foundation: Introduction to a ServiceNow CMDB (Configuration Management in ServiceNow)
