Servicenow Instance Expired

[moona]

Hi,

My instances has expired. Can anyone help me with this.

URL: https://dev46115.service-now.com

URL: https://dev30582.service-now.com

Username: admin for both instances

Thank you,

Moona

[Obul · Accepted solution]

Moona,

You can request a new instance by logging into Service-now Developer site https://developer.servicenow.com/app.do#!/home > Manage > Instance > Request New Instance.

once you get new instance created for you then you can change the temporary password at first login.

NOTE: If you keep ServiceNow instance idle for 10 days then your instance will expire and again you need to request new instance. Most importantly you will loose all of your work (data) along with the instance

Thank you

Obul

[moona]

Hi,

Is there any way to access the previous instance.

Thank you,

Moona

[Behshid Khairdi]

Hi Moona,

There is no other way to claim back your instance once it is reclaimed by ServiceNow. In future, I recommend you to backup the update sets of your instance to keep your customizations intact.

Hope this helps!!!

Regards 

Behshid K

[Obul]

please mark as helpful if you feel the above answer is correct.