Managed Documents - Document Revision - Retired Stage
Dear experts, Kindly help in identifying the UI Action or trigger out of the box to set a 'document revision' record to Retired stage. Regards, Anish
Forum Posts
Auto-update of a field when an excel is imported using Transform Map.
We need to Check if the user is found in the excel, then check for his subgroup from the excel. Using transform map when a data is being transformed to UID config table then check for the subgroup and update the Group manager field with the respectiv...
When is manual testing necessary?
Hi ServiceNow Community, I am working on a new ServiceNow implementation and I will be mandating that developers create Automated Test Framework (ATF) tests wherever possible. Tests will be created as the platform is implemented, and will be built on...
Resolved! Set a Catalog Item variable on Task Closure
Hi, I have catalog item with 2 variables i.e. Start Date and End Date .From this item, I have 2 reqs. as below:1. New variable var1 (radio button) should be populated as success if Task creation date is 5 days before Start Date else failure.2. New Va...
getValue on Integer, true false, and other non String in Scopped applications
I am on a quest for consistency in my code. First off I work exclusively in scoped apps so I cannot use things like JSUtils as they are not available in a scoped application. You also cannot use .nil() in scopped applications either.Here is my go...
I am trying to undelete records from deleted records table can anyone help me with a code to this?
There are more than 6809879 records to be recovered And can i use the code below var deleted = new GlideRecord('sys_audit_delete');// Add an encoded query to filter the records you want to undeletedeleted.addEncodedQuery('tablename=cmdb_ci_network_ad...
How to disable CTI menu auto focus?
When opening CTI window, the menu [More actions] is focused by default.How to disable this action? Hope that it does not auto-focus on the CTI menu.So thanks.
Can you use Flow design to ask for Tier manager level approval
Hello all, I am looking to see if you can use Flow design to ask for Tier 2 or 3 Manager to approve requests, eg:>If card limit is less than 1000 then ask for Tier 3 Manager approval>If card limit is more than 1000 then ask for Tier 2 Manager approva...
Knowledge base articles to appear in SharePoint Online search results
Hi everyoneWe use SharePoint online as our internal intranet, and ServiceNow Knowledge Bases for our ITSM needs, and technology support articles. We're wanting to have the articles show up in SharePoint search results, is there a function for this? I...
How to Inactivate Notification Delivery Channels?
User notifications have been updated in Utah. There is now a section called Delivery Channels, this was Notifications Channels in previous versions. There are new options available, for example Voice and Instant Message. I would like to know how...
Confluence spokes 'Search Content' action as part of the Flow is in Not Run state.
Hi, As part of my requirement of displaying the the Confluence articles/page in ServiceNow, I have installed the Confluence plugin, set up the Confluence cloud spoke. I am using the 'Search Content' action of the Confluence spoke in my test workflow ...
How to Hide approval field from the Requested Item table for ABC Catalog Item.
Hi All,I have a requirement to hide approval and contact type field from the Requested Item table for ABC catalog item. I tried using UI policy but it didn't work. Please help me.Thanks,Sam
Resolved! How can I report on feedback multiline text from incident surveys where they are not satisfied?
Been playing with some of the asmt_assessment tables but no luck so far.
New to service now
Hi TeamWe are new to service now platform. Now I want to know from where we need to start in our company to get better understanding of the platform. So please guide me.
PDI instance is not waking
Hi Team, My PDI (dev94953) has not been waking up for the past 4-5 days.Could you please check and help me? Regards,Ravi
