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Servicenow Instance Expired

moona
Kilo Contributor

Hi,

My instances has expired. Can anyone help me with this.

URL: https://dev46115.service-now.com

URL: https://dev30582.service-now.com

Username: admin for both instances

 

Thank you,

Moona

1 ACCEPTED SOLUTION

Obul
Giga Guru

Moona,

 

You can request a new instance by logging into Service-now Developer site https://developer.servicenow.com/app.do#!/home > Manage > Instance > Request New Instance.

 

once you get new instance created for you then you can change the temporary password at first login.

 

NOTE: If you keep ServiceNow instance idle for 10 days then your instance will expire and again you need to request new instance. Most importantly you will loose all of your work (data) along with the instance

 

Thank you

Obul

View solution in original post

6 REPLIES 6

Obul
Giga Guru

No you can't retrieve previous instance.

Behshid Khairdi
Mega Expert

Hi Moona,

If your query is answered then please mark the answer as Correct or Helpful so that others may refer it too.

 

Thanks

Behshid K