ServiceNow platform architecture

[steve DORWARD]

Hi, does anyone have access to a picture or document which explains the underlying technology architecture for the Now Platfotm? im interested the data, security, application and infrastructure compinents.

tnanks

steve

[Tony Chatfield1]

Hi, I have never seen anything that detailed in the public domain and this might be a good question for a ServiceNow Account Manager.

[Alessandro Alme]

Hi @steve DORWARD.

If your company is a ServiceNow client, I recommend you try search this document in special interest group ServiceNow CORE.

About ServiceNow CORE:

A self-service portal for customers to access key ServiceNow collateral, including compliance documentation and industry specific support information. This private SIG is limited to ServiceNow customers Compliance and Audit professionals with a business need.

How to Access ServiceNow CORE: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067

Thanks,

Alessandro.

[Maik Skoddow]

Hi @steve DORWARD 

I think ServiceNow will never provide detailed insights into the technical details of it's platform architecture publicly.

But in the following document you get a good overview: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/white...  

Kind regards
Maik

[steve DORWARD]

Maik, thanks. I understand that ServiceNow will move its HAA to MS Azure. I wonder what this will mean to integration strategy.

Steve