All search return empty

suhadi su
Kilo Explorer

All search not working:  search page, kb, catalog  

all return same blank page.

find_real_file.png

4 REPLIES 4

Tony Chatfield1
Kilo Patron

Hi, unfortunately a partial screenshot, with no details, does not provide any information that helps the forum to understand your issue. Based on the url that is not fully hidden this is some sort of portal search?
perhaps you can update this thread with clear and specific details of your configuration and issue, so that the forum is in a better position to understand and assist you.

 

 

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi Suhadi,

Check if tables are being index.

From Application Navigator, go to "System Definition" > "Text Indexes". There should be some records.

 

Hitoshi Ozawa
Giga Sage
Giga Sage

Try using Global Search.

  1. Click on the magnifying glass icon at the right top corner
    find_real_file.png
  2. Try searching. Enter "incident" and press on the "Enter" key on keyboard.
    find_real_file.png

Is the result a blank page?

suhadi su
Kilo Explorer

Thanks for your reply

the system url refer to "search" page but backend they call "sp_search"

I found the problem that the "sp_search" page is empty,

after "faceted search" widget in "sp_search the problem resolve