Resolved! How do I change the watermark font / size?
In the ServiceNow emails there is a Watermark. How do we change the watermark font / size of this watermark in the emails?
Forum Posts
Deleting multiple attachments the faster way
I have accidentally pasted multiple images into the KB article and wanted to delete all those attached images. However, it is tedious since I have to select each tick box, then click Remove. Is it possible to add a select all or remove all button?
Resolved! How do you remove a section from a form?
How do you remove a section from a form? I taken off all the variables in a section, but the section still shows on the form as blank or a tab, depending on the user preferences. How do I remove the section entirely? I know how to add a section, bu...
Resolved! How do I show Asset related incident/change/ problem tabs?
One of my users saw this video:https://www.youtube.com/watch?v=qf0lpa805jU&feature=youtu.be&t=125At 2:31 it shows related list tabs for related incident, problem, etc. The video is on the Computer Form and on SNow Express. I am not using Expres...
Passing two parameters in an URL
Hello,I need to pass two dynamic parameters in an URL and need to retrieve the parameters in the next page.I have written a script in the dynamic content block and passing the parameters as below.<a href="https://sssdev.service-now.com/sdsds/Sub_cate...
How to show "Top Requests" Widget on the service portal?
Hi,I have a requirement that I want to show "Top Requests" widget on the Service Portal.In the self-service menu if we click on the Service Catalog, at the top-right hand corner it shows Top Requests widget (Refer Attachment). In the service catalog,...
User Profile Showing user not found
Hi All,Im using the OOTB User Profile on our Service Portal, but when ever anyone clicks on it, we get the following errorAny ideas?
Resolved! Port validation
Hi,Configuring SNow to LDAPs integration.As we don't have access to application server VM and can't do telnet to determine if 636 is open, is there any other way to determine if the configuration on the other side is valid and complete?Thank you.Dan.
Resolved! Dynamic Banner
Hi guys,I'm struggling with something that feels like it should be simple.I'd like to have the ServiceNow Banner dynamically change depending on who is logged in. We are in a domain separated instance and some of our customers have asked for that ext...
How can I save multiple personalized list views?
Is there any way to save personalized list views, in a similar manner to how I can save a personal filter.For example, I want to be able to use a particular set of columns for one report, yet for another report from the same data I want to see a diff...
Slow performance of instance.
Dear community!Our instance is suffering from slow performance. There are many cases when running transactions exceed 200 seconds. In order to solve this problem we tried to configure cache, homepage performance and etc. This problem constantly occur...
Tracking Session Timeout...
I'm looking to see if someone can tell me where I can go to see when a user's session has timed out due to inactivity? We have our session timeout set to four hours but we have a handful of users that are reporting that they are timing out prior t...
Resolved! REST Message from Workflow Being Truncated
I have created a REST message to an in-house created API. When I test the message using the test functionality from the HTTP Method, it works as expected, however when I call it from a Workflow using the REST Message WF Activity the endpoint URL is...
Where do we set the ui page to view/render knowledge article?
Where can I set the ui page redirection to view knowledge article.My knowledge articles where redirection is kb_view.do shows "Knowledge record not found" when viewed.While those articles redirected to kb_view_cust.do shows the article content.When i...
Resolved! Activity for Task shows Approver Name instead of System
Hi,I have this question about Task Activity.When user approves RITM and Catalog Task is generated, Activity in Task shows User name for any work notes added through workflow instead of system. Am using Catalog Task activity in workflow where default ...
