ServiceNow Survey Management
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‎07-19-2023 11:28 AM
Is the ability to create survey's included with the license or is it an extra add-on?
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Not applicable
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‎07-19-2023 09:24 PM
Hi @Gus4 ,
You should talk with your ServiceNow account team sooner than later as there many be unique aspects of your contract.
In general, a fulfiller is someone who can take action on or work on any service request including his/her own or for others. Any Fulfiller would consume license!!
So yes, anyone taking survey would incur license.