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‎02-16-2022 02:38 AM
I have a mail script returning setFrom and setReplyTo
I've added this mail script to these client templates
But when I click the reply/forward buttons in workspace the From and Reply are still the instance default email address.
Solved! Go to Solution.
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Agent Workspace
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‎02-16-2022 04:52 AM
Hi Thanks for the help
but fixed it by changing sender config to text and using javascript
This solves my issue
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‎02-16-2022 05:12 AM
Glad to know and thanks for updating. Happy Learning !!!