Hi Everyone, I have requirement to order a catalog item through transform for 22k records. So i have used cart API to achieve this functionality. I ran the transform map, but after running for 2 hours it throws an error "com.glide.sys.TransactionCanc...
Have just taken over a routine from a colleague who has left so bit of a newbie. Task has been running smoothly for ages, but we have suddenly started receiving the following error OLE DB provider "MSDASQL" for linked server "SERVICENOW" returned mes...
We are on Kingston patch 6 We are trying to get to the bottom of what is actually "required" to own and exist in our environment to enable Service Mapping to work and map our business services. We are going to be using our CMDB as a repository of da...
I've built a way to notify approver delegates whenever their delegator has a new approval request, so I thought I would share it here. I used another post that did something very similar and just modified it to do what I wanted. I know the delegation...
Does anyone have any information on how the ServiceNow platform will handle GDPR (General Data Protection Regulation). I realize there is a K17 lab on the topic but none of our contacts at ServiceNow seem to be familiar with the regulation at all. ...
Hi, I need to convert catalog variables (application, application process, environment, versions and components) selected by the user into JSON format so that I can use it for deployment in the workflow. Below is the format: { "application": "hello...
I'm attempting to edit the script from this article but it's not working.: https://community.servicenow.com/community?id=community_blog&sys_id=264e66addbd0dbc01dcaf3231f96196c I'd like to limit access based on a different field on our user records. F...
We recently cloned Dev over QA.On Service Portal, after clicking on Order Now and submitting the request, it is redirecting me to<instance>/sc_catalog.do page and it is a blank page.In dev instance, I am not seeing any blank page and it is working fi...
I could think of two ways to setup any custom font for ESS Portal.(a) Using Google Font:The steps involved:#1. Go to Google Fonts and select the font you would like to use.#2. Copy the @import syntax provided by google and paste in your CSS. ...
Hi All,I am looking for advise on how to implement some controls for audit purposes via our CMDB linked with new server build processes.We plan to incorporate a New Server Request process into the Service Request Module in readiness for maturing this...
typeahead-template-url="sp-typeahead.html" typeahead-popup-template-url="sp-typeahead-popup.html"
Hello experts, got a couple of questions: 1) How to exclude a CI class from the orphan rule? I saw OOB there is an orphan rule on cmdb_ci, which is applied to ALL ci classes, if I delete it, and create a new one on cmdb_ci_computer for example, and r...
Hi. Can anyone help me in how to query the orphaned records on attachment document table? I have a requirement to pull all the orphaned records from sys_attachment_doc and clean up them.
Hi. I have 2 different Knowledge Bases and I have created a specific template for each. How do I associate the template to the KB so it is the default one that is used for that KB. For example: HR Knowledge Base should use the HR TemplateIT Knowl...
Hi all,is there a way to print a label (for example over a Zebra printer) from a workflow on Servicenow? We have also a MID Server, we can use it for print? How could we do?Thanks in advantage!Best regards,Emanuele Signorin
