ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! acl vs business rule

For security reasons, what is best to be used ? Shall i use acl to restrict the access or buisness rul?pros and cons... or when to use what... sorry i am new, forgive me if i have not used right terms here...

Generate a file in Orchestration, put on MID server

I generate a formatted file from a script in Orchestration and need to put it on the MID server.  We are attempting to create a file from our ServiceNow instance using attributes from an Incident which will trigger the workflow, placing the generated...

natep by Kilo Contributor
  • 1476 Views
  • 6 replies
  • 2 helpfuls

How to call a sub-workflow from within a workflow

Hi: I'm creating a service catalog to assign assignment groups to a user. I want to have the main workflow call a sub-workflow that will update the user record with one assignment group each time. So the main workflow will have the user record and al...

ritaaudi by Tera Contributor
  • 10216 Views
  • 15 replies
  • 7 helpfuls

Resolved! Application Field

can anyone tell me about application field(sys_scope)?? i want know what they applied for application field to make readonly?? I checked data policy,ui policy,client script,and acl but nothing is applied?? anyone help me??

p t1 by Kilo Sage
  • 999 Views
  • 1 replies
  • 1 helpfuls

Whitelisting domains in ServiceNow

We are doing a ServiceNow/Slack integration and created a scripted REST service that Slack requests from.   However, these requests technically are coming from Slacks servers who use AWS.   Their IP addresses are dynamic and constantly changing.Becau...

Resolved! Order Guide Wait for condition script assistance

Hi Everyone, I am hoping someone can assist in a solution that pauses requested items from moving forward after begin, until other RITMs are completed (in the event that the request has a RITM for create a new user).   Any creative and simple ideas t...

find_real_file.png
Eric Dohr by Giga Contributor
  • 2032 Views
  • 4 replies
  • 1 helpfuls

Solarwinds Integration - Incident Detail missing fields

Installed Solarwinds Alert Integration in SNOW. https://support.solarwinds.com/Success_Center/Orion_Platform/Knowledgebase_Articles/How_to_Integrate_ServiceNow_with_the_Orion_Platform_-_Video In the above url, #5 looks different for us. I don't see a...

find_real_file.png
Community Alums by Community Alums  
  • 938 Views
  • 10 replies
  • 0 helpfuls

Syncing Manager from Azure AD

We have Azure AD and have provisioned ServiceNow through the Azure portal.   We're in the middle of syncing all our attributes into ServiceNow (so syncing is working), but we can't find a way to import any user's manager, it doesn't seem to be an att...

sordid by Kilo Contributor
  • 3536 Views
  • 7 replies
  • 1 helpfuls

Wildcard searches of lists

This article indicates that you can use wildcards (* for multiple characters, % for single characters) when searching lists, but it doesn't seem to work. For example, if I want to find all servers in the CMDB where the Name is pi%w001 (so pipw001, pi...

roy_walton by Mega Guru
  • 2940 Views
  • 2 replies
  • 1 helpfuls

Workflow interfaces (BPMN, BPEL, XML)

Hi All.I am new to ServiceNow and wondering if my process documentation can be imported to ServiceNow (workflow). I can export the documentation into BPMN, BPEL or XML format.Does ServiceNow support a way to import the documentation?If not, are there...

klauss1 by Kilo Contributor
  • 2480 Views
  • 1 replies
  • 3 helpfuls