System info: Istanbul - Patch 10Test done with an admin accountI have a need to report on Problems that contains an attachment with a specific tags (RCA in this case).So, my initial idea was:- to create a database view with the table problem and the ...
Hi everyone.Has anyone experienced issues with using the "Make App available on other instances" method of migrating a scoped app to a TEST (of PROD) instance? What I'm seeing is the following:When I migrate a scoped application I've built from DEV...
Hi Everyone, I am working on an inbound action and I can't seem to find out how to detect if the first line is blank in an email, with just a carriage return. I've tried finding \n \r and \n\n. indexOf() seems to return the first time they come up in...
I have created multiple dashboards and reports. Can I create a list of hyperlinks on a homepage to point to these reports or dashboards? I want to avoid sending a list of URLs to users.
In the SC Category Page widget, the catalog items are returned with specific attributes. I want to bring back a custom field to the Category page, but it appears that the fields returned come from a function, getItemSummary(), with a standard set of ...
Hi Team! I'm aware that this might be a silly question because everything in SN is Cloud based, but, is there any official documentation on minimum and/or recommended system requirements to browse ServiceNow? The head of my department insists that h...
I am working on BMC Remedy platform and have a plan to move to service now, can anyone suggest best practice of moving CMDB data from remedy to Snow or anyone has an experience of migration experience?
Hello Experts, I have a requirement wherein i need to prefix a Variable value and also allow the requestor to fill the rest of the value for the same variable. For example, I have defined a variable to enter the Model Number of Windows desktop and th...
I have updated my password requirements in the Installation Exit "ValidatePasswordStronger"; increasing the minimum password length from the default of 8 to 10. I also added a requirement that the password must include a special character. This wor...
Hi all, Looking to see if anyone had to deal with managing segregation of duties to meet auditors information security key controls. Found similar question was asked about a year ago. Refreshing just in case someone able to share their best practices...
So I've been trying for a while to add a custom component to catalog items to do a quantity in service portal. Not an item quantity, an option quantity. Our console solution was to have a lookup select box on the catalog items that pointed to a cus...
Hello,I have one question related to using wizard as a catalog item. I have form which I need to split into few smaller components but one of my requirements is that these components should not be visible for customers as a standalone catalog items. ...
I'm not sure if this would be the best place to post this but I thought I'd ask since it's somewhat related.We have an SSO setup between ServiceNow and Active Directory. My organization has recently implemented a policy of deleting user accounts ever...
HiI have a customer requirement to integrate ServiceNow with Microsoft Multi-Factor Authentication (Multi-Factor Authentication — Access Control | Microsoft Azure ) The Use Case would be that a user logs in with Username / Password or Single-Sign On ...
I have a requirement from the business for one of the catalogs where the default value when clicking on the date/time calendar picker should be the current date and the time should be 23:59:59. Currently, it is setting the current time as the default...
