Show user own comments for knowledge article and hide the rest using widget in service portal

Nandini DM
Tera Contributor

‎11-14-2023 03:52 AM

Hi Team,

I have a requirement to show only user own comment for a knowledge article on service portal. 

Please help me with the code to show users their own comments .

How can I achieve this?

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4 REPLIES 4

Jaspal Singh
Mega Patron
Mega Patron

‎11-14-2023 03:54 AM

Hi Nandini,

Did you try restricting field via ACL?

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Nandini DM
Tera Contributor

‎11-14-2023 03:56 AM

hi @Jaspal Singh 

This is on Portal ,I am trying to achieve this using widgets

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Nandini DM
Tera Contributor

‎11-14-2023 03:58 AM

@Jaspal Singh If we can achieve this using ACL , please share me the details as I am new to this

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-14-2023 08:46 AM

Hi @Nandini DM 

 

May i know what is the use case for this. Oher users comment on KB support new users as well and by hiding it look like you want to hide some meaningful feedback. It is do able or not but I am not sure what business value you want to achieve with this.

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