SN Utils not working on instance that does not contain service-now in url

[mballinger]

Hello,

I have used SN Utils in past companies with no issues, but all of their urls have been similar to:

• https://[company name].service-now.com

The company I have recently joined has a completely different style url:

• https://enterprisenow.[company name].com

When I click the "Manage Extension" on the SN Util Google Extension Plugin and scroll to the bottom, there is a section "Automatically allow access on the following sites" which is turned on. There is also a sub-section  with the url's turned on and disabled. In that section there is 1 item "https://*service-now.com/"

How can I make my SN Utils work with this new style of URL?

Thanks!

@Arnoud Kooi 

[Arnoud Kooi]

Ok, ill fix this issue, will let you know when available

[Arnoud Kooi]

Version 8.1.8.4 SN Utils OnPrem is now published and should fix this issue, let me know if its ok after upgrading to this version!

[Chandler Paulse]

It's now working but only when the page is NOT in Classic mode (popped out). When I try it in Classic mode there is no response like before. I wonder if it has something to do with our instance system properties? It's not a problem for me, since I usually am working in popped-out windows, but just thought I'd let you know it's still buggy.

[Arnoud Kooi]

Is it on Next experience, and do you still see a console error?