Snow Password Reset- Send Email verification code to Personal Email aaddress?

[Eshwar7]

Did someone try configuring Password reset in the San Deigo version? We are trying to implement a self-service password reset and in the process, our aim is to send an email verification code to the Personal address e:g g xyz@gmail.com.

I have configured a Personal Email in the notification device as well and then modified the script in one of the script includes so that the notification shall point only to a Personal Email. But no luck so far.

Any ideas or thoughts? Please share. Thanks.

[Akash4]

Hello Eshwar,

You can check the below if this might help:

By default URI is /$pwd_reset.do?sysparm_url=ss_default, which is the same value used in the "glide.security.password_reset.uri" property. In previous releases, this value was set to /reset_password.do

Regards, Akash

[chanikya]

Hi,

CAn we remove first stage "Identify".

it has to check given mail-id in "Verify stage" with  user table email column and move forward

[chanikya]

Hi,

CAn we remove first stage "Identify".

it has to check given mail-id in "Verify stage" with  user table email column and move forward

[maximilianb8745]

I haven't tried configuring it in the San Diego version myself, but setting a personal email in the notification device and modifying the script seems logical. As for your issue, perhaps using an email checker and finder could show why the notifications aren't reaching the intended address. Double-checking your configurations might help solve the issue.