SOW Where in UI Builder can I edit the Caller Contact area?

staticCrash
Tera Guru

Hello,

How can I add fields, and modify the layout of the caller info card?  This is on the section that appears after the "Contact" button is clicked.  

 

Thank you,

 

j

 

staticCrash_0-1728502048797.png

 

1 ACCEPTED SOLUTION

Kevin83
ServiceNow Employee
ServiceNow Employee

What release are you? I am able to navigate to a similar UI using UI Builder:

Screenshot 2024-10-09 at 4.26.54 PM.png

Clicking on Record Information SNC brings me here:

Screenshot 2024-10-09 at 4.29.38 PM.png

View solution in original post

5 REPLIES 5

Thanks again Kevin!