Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

SSH host name discovery

Amit_H
Tera Contributor

my client is saying populated host name is incorrect for few device, host name is different from their DNS. 

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @Amit_H ,

 

There is OOB property for ssh, window and SNMP device which responsible for taking host name from local instead of from DNS. You just need to make those false if you want discovery to consider host from DNS lookup.

 

Property name: glide.discovery.hostname.ssh_trusted

RunjayPatel_0-1734672565754.png

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

 

 

 

View solution in original post

Part 2. In this video i have talked about overview on ServiceNow platform/tool. How you can opt for personal dev instance (PDI)? how to login in ServiceNow instance and navigation to OOB modules. For document please visit: https://servicenowwithrunjay.com/ Follow Facebook page for latest update on
1 REPLY 1

Runjay Patel
Giga Sage

Hi @Amit_H ,

 

There is OOB property for ssh, window and SNMP device which responsible for taking host name from local instead of from DNS. You just need to make those false if you want discovery to consider host from DNS lookup.

 

Property name: glide.discovery.hostname.ssh_trusted

RunjayPatel_0-1734672565754.png

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

 

 

 

Part 2. In this video i have talked about overview on ServiceNow platform/tool. How you can opt for personal dev instance (PDI)? how to login in ServiceNow instance and navigation to OOB modules. For document please visit: https://servicenowwithrunjay.com/ Follow Facebook page for latest update on