State Transition Issues - Entry/Exit conditions not Triggering & Missing OOB Business Rule
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04-21-2025 02:58 AM
Hi,
I'm encountering problem with state Transition where:
1. Entry/Exit conditions are configured but not triggering (no error in logs)
2. State Transition Documentation mention 2 OOB Business Rule(Set the display value for state and Set the table to pick choices) but my instance only shows 1 (Set the table to pick choices)
I've reinstalled and updated the plugins but issue still presist.
Has anyone seen missing OOB Business Rule for state model? is there any fix?
Are there any hidden dependencies like ACL, plugins, script that could block state transitions? or could this be version specific bug?
Instance Version : Yokohama Patch 1a
State Model/Transition Business rules Documentation: Installed with State Model
I have attached Screenshots below for reference.
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04-21-2025 04:20 AM
I want to change state from pending to open once conditions are matched using state model but it's not working.
I have created 5 state transitions and marked last transition state as terminal state, yet it's not working.
I have attached a screenshots for the same.
