System Log Retention Time

[Zubair Jillani]

Hi,

I believe there must be a defined time for which system logs in ServiceNow are retained. We need to explore the option of increasing this default time for retention of system logs in ServiceNow (Tokyo release). I am therefore after the following information:

1. How/where can we look up/find the default value for retention time of system logs in ServiceNow. 

2. How can we increase or decrease this retention time of system logs.

3. Is there a way of analysing the impact of changing the retention time on system performance.

Kind Regards

Zubair

[JP - Kyndryl · Accepted solution]

Hi Zubair,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0721331#:~:text=The%20default....