Task -> Parent Doesn't show in the form

[rez4]

I'm updating a form view on multiple hr tables and had to add 'Task -> parent'. After adding it, it was visible is some forms but not all the forms.

[SumanthDosapati]

Hi,

Check if the opened form is of same table and same view as which it is working for.

Regards,
Sumanth

[Allen Andreas]

Hello,

Specific tables with which this isn't showing would be helpful to us as we don't know where specifically you're talking about.

With that said, the related list would need to be relevant to that table (meaning if the related list doesn't apply to that table and wasn't setup for it, it won't work/show). Also, check for any UI Policies, etc. that could be hiding it.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[rez4 · Accepted solution]

The 'hr core case'  extended the task table and there are about 10 tables extending the hr core table. For some reason some child tables show the task -> parent and some don't. I couldn't find out why but I changed 'task -> parent' to 'HR Task -> parent' and it shows on all the tables

[Allen Andreas]

Hi rez,

My apologies if what I mentioned in my reply above didn't come across well and click for you. But the issue you've mentioned and marked correct, is what I said above.

If the related list is not relevant to the table, it's not going to show results.

In your case, the task -> parent, could be looking for a relationship with the table: sn_customerservice_task. Whereas HR Task -> Parent, is looking for a relationship with table: sn_hr_core_task.

The latter is where your HR tasks are located, thus when chosen as a related list on the HR Case table, it shows results and the other does not.

So to circle back, the task -> Parent selection was not relevant to your HR Case table.

You can find this out by adding both to your HR Case table as related list, then right click any column header in the related list view, respectively, and choose: Configure > List Control.

At the top, there'll be a field which shows the table involved.

Please mark reply as Helpful/Correct, if applicable. Thanks!