To clone to an instance, you must have admin privileges on the target instance

[Priyanka Munjal]

We are facing the error: "To clone to an instance, you must have admin privileges on the target instance" while scheduling a clone from PROD to DEV.

We had not encountered this error previously, but after the upgrade, it is now occurring even though the user created on the target instance has been granted both admin and clone_admin roles.

[Geri1]

The issue may be Basic Auth restrictions. Check this article:

https://www.servicenow.com/community/platform-privacy-security-forum/understanding-servicenow-s-new-...