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‎11-18-2024 06:49 AM
I have a requirement to send an email only to requestor if ticket assigned person has made comment for requestor.
Solved! Go to Solution.
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‎11-18-2024 08:29 PM
Hi @Shweta91 ,
You can follow below steps to do.
- Create notification on your target table.
- Add condition in "When to Send" like below.
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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
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- Report Inappropriate Content
‎11-18-2024 08:29 PM
Hi @Shweta91 ,
You can follow below steps to do.
- Create notification on your target table.
- Add condition in "When to Send" like below.
-------------------------------------------------------------------------
If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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