UI Action to Cancel a Item related to a Flow

[LearnerNow]

We started using Flow for our RITM. and we have already an UI Action that cancel the RITM. But unfortunantly it's working only for Catalog Item linked to Workflow, not to a Flow.

How can I change the script of the UI to cancel the Catalog Items related to Flow too ? as I can't find function that cancel the Flow similar to : 

var workflow = new Workflow();
workflow.cancel(current);

Hereis the UI Action script : 

[Brad Tilton]

Similar to the Workflow API you can use the FlowAPI to cancel a flow using the contextID of the flow. There are some code examples in the link, but it's basically:

var contextID = 'flow context sys_id'; //you may have to query for this
sn_fd.FlowAPI.cancel(contextId, 'Cancellation reason.');

[LearnerNow]

Hi @Brad Tilton ,

It's a great API, it will definitly help me with other issues too !

But now I can't figure out how to get the context ID related to my current RITM.

I found very little documetnation related this questionm like this imcomplete thread :

https://community.servicenow.com/community?id=community_question&sys_id=64252844db0bfb08190dfb243996...

But I still not able to find which tables to query to get the context ID of the current RITM.

[Brad Tilton · Accepted solution]

Have you tried using the Flow context field on the ritm? If your UI action is running on the sc_req_item table you should just be able to do this:

var contextID = current.getValue('flow_context'); //you may have to query for this
sn_fd.FlowAPI.cancel(contextId, 'Cancellation reason.');

[LearnerNow]

Yes, you're right.

I updated mu UI so it can cancel RITMs related to both Flow and WorkFlow :

Thanks a lot ! 🙂