Hi everyone,We're trying to get the Create User AD object working, but are a little stumped. We're able to create the account and set all of the attributes needed successfully (e.g. sAMAccountName, displayName, givenName, sn, title, etc.) using the...
Record Producers cannot be added to Order Guides as configured OoTB. But you can change this by modifying the system property "glide.sc.item.order_guide_exclusion". Removing the value 'sc_cat_item_producer' allows Record Producers to be include...
How to do scheduled job to run twice in a month?
We are facing issue on below scenario. A user with atf roles(test, admin) can't access system property even though at system property level roles are assigned to user. 1. We have created system property, and given read write role to atf roles 2. C...
I am trying to back trace a change done to a CI by "system" user. This typically corresponds to a scheduled job. Where do I look for past executions for any job for a given date ?
We are trying to configure SSO using OKTA. We have configured the IDP and everyone can login without issue. However, when we try to e-sign the following happens: -The window pops up to enter okta credentials -I login and am redirected to a "login com...
I will give ITIL role wirte authority by using the ACL in the impact field of the incident table. ACL： incident.None write ITIL incident.impact write ITIL Also, I will give ADMIN role write authority by using the UI policy (writing Scripts) in...
I have tried using the Hyperlink button in the WYSIWYG with several different options including file://servername/path/..., file://///servername\path\.... and just typing //servername/path.... I have also tried modifying the HTML. If you copy and ...
Hi there,I am trying to achieve a specific design for our Service Portal using the background color of containers, but the default vertical spacing between them is messing up the look. I can't seem to find the right place to apply a style that will a...
I have a requirement to create a form where it will have a user id field and a multi-line text box to populate user details from LDAP. Initially I though to create a table and add this fields to it but there is no need to add any records in the table...
Hi,I'm trying to do add a URL to a website on a label field in a variabel set on a requested item (service catalogue), but i can't seem to make it show in the service portal.Type is Label, and i've added a question and a name, then you have the html ...
I'm trying to get our users to pick from a selection of CI's via a Record Producer and then transfer the selected CI onto the CI field in an incident I have my variable configured as below, but no value passes into it. I've also tried naming my vari...
I'm trying to pass variables from a record producer to a workflow that I'm kicking off via the script. Here is the script I'm running. (function() { current.short_description = "CCS Release " + producer.name; var vars = getVars(); gs.log(...
Hi allI am having an issue with mandatory checkbox. In Jarkata we have format belowLabel (mandatory if no checkbox is selected)checkbox1checkbox2checkbox3In Service Portal, I can't make the same feature happen. I had considered the onsubmit client sc...
I'm trying to run a custom powershell activity against a domain controller from the Mid server as part of a requested item workflow. However, each time I run it, I receive credential errors. The credentials appear to be fine & I can run the commands ...
