UI Policy to hide/Show Checkbox

[travuswarren]

Hello all,

Has anyone had any issues creating a UI Policy to hide/show a checkBox field for a service catalog item?   I will document   my UI Policy below.

Condition:

test_selectbox = new   or

test_selectbox = old

Catalog UI Policy Actions

test_checkbox: Mandatory: Leave alone Read-Only:Leave alone Visible: True

test_reference field: Mandatory: True Read-Only:True Visible: True

When the test_selectbox condition matches, the test_reference field is visible but the test_checkBox remains not visible.

What is weird is that the UI policy works correctly when I created an additional test checkBox and removed both order values.   This creates both checkBoxs on the top of the form which is not intended and only used for testing.

Thanks again

[Pradeep Sharma]

Hi Travis,

Do you have any other UI policy or any client script which might be conflicting with the UI policy you have created.

Can you check for the same please.

[travuswarren]

Pradeep,

Just turned off all client scripts and UI policys for this item.   Still works when I have the the two checkboxes without an order but when I put the order back to its intended location it does not show.

Thanks,

[Pradeep Sharma]

Hi Travis,

Is this instance part of developers programme. If yes, I can take a look

[travuswarren]

Unfortunately, no but I will attempt to duplicate in my dev instance.