UI Policy to hide/Show Checkbox

[travuswarren]

Hello all,

Has anyone had any issues creating a UI Policy to hide/show a checkBox field for a service catalog item?   I will document   my UI Policy below.

Condition:

test_selectbox = new   or

test_selectbox = old

Catalog UI Policy Actions

test_checkbox: Mandatory: Leave alone Read-Only:Leave alone Visible: True

test_reference field: Mandatory: True Read-Only:True Visible: True

When the test_selectbox condition matches, the test_reference field is visible but the test_checkBox remains not visible.

What is weird is that the UI policy works correctly when I created an additional test checkBox and removed both order values.   This creates both checkBoxs on the top of the form which is not intended and only used for testing.

Thanks again

[Pradeep Sharma]

Sure. Let me know once you are done.

[travuswarren]

Pradeep,

Not sure what is wrong.   I exported everything to my dev instance and everything worked as expected.

[Pradeep Sharma]

Hi Travis,

Can you turn off the existing client script and check once.

[travuswarren]

So I created a new item to simplify my issue.

I created two variables.

UI action

but the checkBox does not show.

Hopefully the images help assist.

Thanks again.

[srinivasthelu]

Hi Travis,

This Action is little Confusing.   A mandatory with Read only?

test_reference field: Mandatory: True Read-Only:True Visible: True

Thanks

Srini