UI Policy to hide/Show Checkbox

[travuswarren]

Hello all,

Has anyone had any issues creating a UI Policy to hide/show a checkBox field for a service catalog item?   I will document   my UI Policy below.

Condition:

test_selectbox = new   or

test_selectbox = old

Catalog UI Policy Actions

test_checkbox: Mandatory: Leave alone Read-Only:Leave alone Visible: True

test_reference field: Mandatory: True Read-Only:True Visible: True

When the test_selectbox condition matches, the test_reference field is visible but the test_checkBox remains not visible.

What is weird is that the UI policy works correctly when I created an additional test checkBox and removed both order values.   This creates both checkBoxs on the top of the form which is not intended and only used for testing.

Thanks again

[travuswarren]

Hi Srinivas,

Sorry, that read only field should be leave alone.

Thanks

[srinivasthelu]

Hi Travis,

Do you have Reverse if else enabled in this UI Policy?

A screenshot of the Policy would help

Thanks

Srini

[travuswarren]

Hi Srinivas,

Yes.

[howellm]

I am having an issue when creating a brand new order guide, created a very simple UI policy and it prevents checkbox from showing at all. The text box shows and hides and designed though.

Marshall

[will_smith]

I am also experiencing a similar issue in the Geneva release - but it works in Fuji. We have entire sections that are hidden based off UI policy. When the UI policy conditions are met, everything shows up... except for the checkboxes. This occurs on all catalog items that have a UI policy to hide fields conditionally.

Please let me know if you find a fix for this.