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02-05-2016 09:01 AM
Hello all,
Has anyone had any issues creating a UI Policy to hide/show a checkBox field for a service catalog item? I will document my UI Policy below.
Condition:
test_selectbox = new or
test_selectbox = old
Catalog UI Policy Actions
test_checkbox: Mandatory: Leave alone Read-Only:Leave alone Visible: True
test_reference field: Mandatory: True Read-Only:True Visible: True
When the test_selectbox condition matches, the test_reference field is visible but the test_checkBox remains not visible.
What is weird is that the UI policy works correctly when I created an additional test checkBox and removed both order values. This creates both checkBoxs on the top of the form which is not intended and only used for testing.
Thanks again
Solved! Go to Solution.
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02-17-2016 07:24 PM
Hi William,
I actually was able to get my issue fixed with some assistance. I had to wrap my checkbox with two containers(container start & container end). Try to wrap your checkboxes in additional containers. Hopefully this helps.
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02-18-2016 05:20 AM
I knew it would work! You guys are great, keep up the great work.
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03-30-2016 03:09 AM
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03-30-2016 07:11 AM
Hi ricksam, try deleting the formatter from your Catalog UI policy actions list and see if that works. You just need the UI policy action on the start/top of the container.

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03-30-2016 08:31 AM
This issue is fixed in Geneva patch 4 and all patches and hotfixes after that.
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03-30-2016 11:16 PM
Hi Ravio,
I have Geneva patch 3 applied to my system.