Unable to insert record in group member table through flow designer

[Toshu]

I have a flow designer developed for AD integration with Servicenow through AD spoke

While trying to add user to group in Servicenow instance after adding the users to the AD group I am getting an error that says "Error occurred while inserting record : null"

I have referred to the KB article available but they do not provide a clear fix as expected

I have already referred to these KBs: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827213

And related KBs to this error but unable to find a fix

 Below is the flow with error execution:

Actual flow logic:

Please let me know if you could find the issue?

[Ankur Bawiskar]

Hi,

Did you try to go one more level down to the group and user sysId

Is this happening always?

Regards
Ankur

[Toshu]

Hello Ankur, Thankyou for looking into this query

I have tried using the sys_id here but no luck

In fact the funny part is that when I try to do the same activity in another branch without testing a if condition "SAM account name is not empty" in that case it works perfectly fine

In addition to this if I just chose the user but remove the group field while creating the record, A record gets created in the group member table without the group reference but just the user record

[Toshu]

Here is the screenshot of the user and group record sys_id getting passed while execution:

[Ankur Bawiskar]

So did you try the subflow based solution shared in the KB?