Unable to insert record in group member table through flow designer
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‎05-13-2022 04:16 AM
I have a flow designer developed for AD integration with Servicenow through AD spoke
While trying to add user to group in Servicenow instance after adding the users to the AD group I am getting an error that says "Error occurred while inserting record : null"
I have referred to the KB article available but they do not provide a clear fix as expected
I have already referred to these KBs: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827213
And related KBs to this error but unable to find a fix
Below is the flow with error execution:
Actual flow logic:
Please let me know if you could find the issue?
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‎02-07-2023 03:56 AM
just replying here to myself ... the fix doesn't work
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‎08-20-2025 11:10 AM
Since this is still open and receiving replies, here's a link to how I worked around this. The issue has do to with assigning a scoped-app roles: Create Record Action throws "Error occured while inserting record: null"