Unable to insert record in group member table through flow designer

Toshu
Tera Contributor

I have a flow designer developed for AD integration with Servicenow through AD spoke

While trying to add user to group in Servicenow instance after adding the users to the AD group I am getting an error that says "Error occurred while inserting record : null"

I have referred to the KB article available but they do not provide a clear fix as expected

I have already referred to these KBs: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827213

And related KBs to this error but unable to find a fix

 Below is the flow with error execution:

 

find_real_file.png

Actual flow logic:

find_real_file.png

Please let me know if you could find the issue?

 

21 REPLIES 21

just replying here to myself ... the fix doesn't work

mlopezrivera
Tera Expert

Since this is still open and receiving replies, here's a link to how I worked around this. The issue has do to with assigning a scoped-app roles: Create Record Action throws "Error occured while inserting record: null"