Unable to obtain worker thread

[Anthony Okoth]

Hi all,

About a month ago, i created multiple data sources that import data into ServiceNow using CSV files. They were working perfectly then, but yesterday, as i was trying to manually trigger the import sets using "Load All Records" or "Test Load 20 Records", i keep on getting the following error:

 Name: ImportProcessor

State:   Cancelled

Completion Code:

Message: Unable to obtain worker thread

I have created a new Data Source with a new tranform map and CSV file but the same error keeps on occuring. No other import set is working.

Has anyone encountered this error before and can give me pointers on what is going on?

[Mark Manders]

How many integrations have you running? 

Maybe this will help to find what is going on: https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/platform-per...

[Anthony Okoth · Accepted solution]

This was an issue with one of our nodes and has been fixed.

[Wei_ Ling]

What is the problem? Could you please share it?