URL field is not working as expected in now agent mobile app

[Abhijit Das7]

Hi Team 

I have created one URL field on work order task table . That field is working properly for desktop , whereas for mobile it is behaving like multiline text rather than URL . When I click on it , it does not take me to URL page . Any suggestions for this .

Thanks

Virendra

cc : @Ankur Bawiskar @Pradeep Sharma @Anurag Tripathi 

[Abhijit Das7]

Hi @Rameswar 

Thanks for you suggestion

I achieved it . But now I have another requirement to display text in place of link . Text should behave as link for example , Google in place of google.com . But when I click Google it should open google.com

[wsbarth]

Thank you very much for this response.

Quick question though.

How did you know what Parent to select on the Function instance record?

Regards.

[Abhijit Das7]

Hi @Ankur Bawiskar 

Is there solution for above problem

[Abhijit Das7]

Hi @Rameswar 

I understood your point , but there is one issue . This URL field is taking values from another custom table I have created so, how can I refer it to that table .

So basically , it is like I created two fields on work order table and URL field is dependent on other field . For desktop it is working fine but in mobile firstly it is non clickable. I used your method but not able to refer it to my custom table to get value for URL.

Thanks 

@Ankur Bawiskar @Pradeep Sharma @Rameswar @Anurag Tripathi 

# for desktop it is looking like this.

[wsbarth]

just for some context of people coming by like I was ...

You first need to create a 'smart button'.

If you can walk your way through to the Applet you want to add some functionality to, great.

I had to start at the Application Menu for Mobile Agent and then find out what 'screen' / 'form' I was looking to work with.

Once I found the Applet I wanted to work with, I had a 'this record is configured with components from other scopes. this type of configuration cannot be edited in Mobile Studio' error message.

On the Form Screen tab, on the Body tab, of the overall applet, is where I saw my configs needed to end up. Ideally as a Field function.

So, from studio, I was able to make a smart button as per sn docs: Smart Buttons

Once I had that, I had to find the 'screen' I was going to put it on.

So I went to sys_sg_details_screen and started looking for 

Where Name is Details

And Table starts with [the table I was trying to get this smart button firing for, where I added my custom url field to]

I ended up finding the sys_sg_details_screen that I wanted to dance with.

And then I went to the related list on that record Function instances belonging to S... (Screen)

And hit New.

That auto populated Parent (applet: details), Application, Parent Table.

I then picked the function (smart button I created earlier), gave it a label, and changed location to Field, picked the filed I wanted to map this 'button' to. and that was it.

Now, I think my instance might be messed up, because no matter how I get to that Work Order on mobile, it shows my new button.

From My Work > My Tasks > click card > its there

My Work > My Tasks (see all) > click one of the records > its there

My Work > My Group Tasks > Pick one in the list > its there

My Task Map > (its really slow) > one of the tasks in the list below > it opens, it's there

so, I don't know whats up with all these other 'details' screens I'm seeing in my fsm instance, but it could have been an artifact of a previous dev.

Hope this helps someone in the future.