Use Stop processing in Inbound Email Flows Dynamically using scripts

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā11-18-2020 08:24 AM
We can use event.state="stop_processing" in scripts of inbound actions to stop execution of any other inbound action on email received. Is it possible to use the same in Inbound Email Flows or any other alternative?
- Labels:
-
flow designer

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā11-18-2020 08:39 AM
Hi Harishanker - You need to add a system property "glide.hub.flow.inbound_email_trigger.show_advanced" to enable that option. Details here.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā11-18-2020 09:10 AM
Hello Pradeep,
Thanks for your answer however I'm looking for something else
We can use event.state="stop_processing" in the Inbound action script to stop the execution of any other inbound action on the same email. It's an alternative to stop processing checkbox, and we can use it in scripts on complex conditions.
I'm looking something like that in the inbound email flows we have stop processing checkbox there but I'm not sure how we can use this feature in scripts of flow.
https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/notification/reference/r_OrderedEmailProcessingPlugin.html
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā10-06-2021 06:50 AM
Did you ever figure this out? We have a similar need
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā11-09-2021 09:07 AM
This continues to be an issue... does anybody have an idea?