User Settings and Homepages in the Next Experience.

Anisa Chaudry
ServiceNow Employee
ServiceNow Employee

Browsing the San Diego Next Experience to complete some template updates and noticing that the settings icon (normally top left in banner) is not available. Is this moved, or has it been completely removed in Next Experience?

Same question about Homepages. It appears they are replaced fully with dashboards. Are homepages still available or have they been discontinued in favor of dashboards?

Thanks!

10 REPLIES 10

I'm wondering the same thing.  I can't get to the HOMEPAGE that most of ITIL uses.    I don't think I'll be able to turn on the New Experience until this is sorted out.

This is also my experience.  Although, SN says home pages will remain until the planned Utah release for 3/2023.  Let me know if anyone had any luck using home pages or converting home pages to dashboards.

I did actually get an answer from ServiceNow. Update the system property  com.glideapp.home.deprecate_homepages setting it to false. That adds a preference to the User Preferences under display to allow them to select Dashboards or Homepages as the Home page.

This is perfect! Exactly what I was looking for! Thank you!

Micah Russell
ServiceNow Employee
ServiceNow Employee

Saurav got one answer, I'll go for the other question.

Application Scope and Update Sets are now under the Globe/Circle icon to the right of Global Search for those that have that access. (Example: Everyone's favorite demo user ITIL User doesn't have them.)

  find_real_file.png

 

Other Settings are under Preferences.

find_real_file.png

Then they are grouped into categories. No screen shot for the categories, I went into Display

find_real_file.png