Variable to be hidden in RITM

[chinagudish]

the variable 'by submit' created for the task when select option Type A is selected has to be visible and mandatory but not when TYPE B . At the same time when type B is selected and task is created for it along with the RITM then the variable 'by submit' should not be visible over the RITM of the type B selection. How to achieve this?

[Tanushree Maiti]

Hi @chinagudish 

Try this:

1. Navigate to your Catalog Item and scroll to the Catalog UI Policies related list > Click New

• fill in the following:
• Applies to: A Catalog Task [sc_task]
• Applies on Catalog Item view: Leave unchecked.
• Conditions: Type is Type A.
• Save the UI Policy.
• Scroll to the Catalog UI Policy Actions related list and click New:
• Variable name: by_submit
• Visible: True
• Mandatory: True

1. Navigate to your Catalog Item and scroll to the Catalog UI Policies related list > Click New

• fill in the following:
• Applies to: A Catalog Task [sc_task] .
• Applies on Catalog Item view: Leave unchecked.
• Conditions: Type is Type B.
• Save the UI Policy.
• Scroll to the Catalog UI Policy Actions related list and click New:
• Variable name: by_submit
• Visible: False
• Mandatory: False

3) Hide the Variable on the RITM

On your Catalog Item> Catalog Client Scripts related list > click New.

Configure the script:

Type: OnLoad

Applies on Requested Items: True

function onLoad() {

   var itemType = g_form.getValue('type');  // replace your actual variable name

   if (itemType == 'type_b')   // // replace your actual variable Value

 {

       g_form.setDisplay('by_submit', false);

   }

}

[pr8172510]

Hi @chinagudish,

You can achieve this without customization by using separate Catalog UI Policies.

• Catalog Task (sc_task)
  

  • Create a Catalog UI Policy that applies to Catalog Task.

  • Condition: Type = Type A

    • by_submit → Visible = true, Mandatory = true

  • Create another policy for Type = Type B

    • by_submit → Visible = false, Mandatory = false
      
      

• Requested Item (sc_req_item)
  
  

  • Create another Catalog UI Policy with Applies on Requested Items enabled.

  • Condition: Type = Type B

  • Add a Catalog UI Policy Action:

    • by_submit → Visible = false, Mandatory = false

This keeps the behavior consistent on both the Catalog Task and the RITM without relying on client-side scripting.

[Ankur Bawiskar]

@chinagudish 

so what script did you start with and where are you stuck?

[chinagudish]

I tried catalog client script on Load and On change ,it did not work . Ieven followed the above approaches but nothing seems to be working.