What are the pros and cons of auto discovery vs manual population of the CMDB?

jbarfield
Tera Contributor

I am relatively new to ServiceNow discovery and would like some guidance on how to populate the CMDB.
I have the following questions:

 

  1. What are the benefits of Auto Discovery?
  2. What are the benefits of Manual Population?
  3. What are some of the challenges with Auto Discovery?
  4. What are some of the challenges with Manual Population?

 

Thanks for you time

7 REPLIES 7

Is it accurate to say that another advantage of Discovery vs federating data is that Discovery builds the relationships for you (as shown on the BSM) vs having to build those relationships manually?


jesusemelendezm
Mega Guru

James,


How are you doing with your CMDB? Did you decide what to use if auto discovery or manual uploads? I am interested to know what you have chosen and how it is going.


Regards,


Jesus


kaushikn
Kilo Contributor

Hi James,



I'd be curious to see how you are doing with your discovery initiative.  




Were you looking to discovery to populate your CMDB the first time only?   What is the plan when Change Management is actually in place?   Change management is required for CI updates, so technically, you would have an "update the CMDB" step in your change process.   Would you still have Discovery run to go and update the CMDB?   Or would you be looking to the discovered data to do post-change-verification or configuration audits?



Regards,


Kaushik