Hi All, I've been looking around and could not find a clear answer on how to add a Service Portal Announcment in NOW Mobile. I am new to Now Mobile and still learning where everything is configured. Is there an OOB way to add an Announcement like th...
hi, I have a bunch of notifications targeting my custom table x_custom_task which extends the task table. I have notifications in place that trigger when the state of the request changes. I also have a notification in place for a request which requir...
All -Recently found out that an application i literally use every day (Application Insights) for performance monitoring will be deprecated in Xanadu. Also, the performance dashboards will be removed as well. I asked our SC about this, and his answe...
Can you tell me what each of the three types: Activity Notification/HR Task Reminder/Journey Message do in the Email Content? (sn_hr_core_email_content)What is the difference in each of them and what scenario should they be used?
https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/product/configuration-management/concept/c_CIReclassification.htmlThis document says "CI reclassification is possible only between two classes that have identical identifica...
Trying to run a script that grabs 2 Bookmark Groups and 9 Bookmarks to add to each user that is active. I am able to get the bookmarks and bookmark groups created, but am unable to assign the newly created bookmarks to the bookmark groups. var grBook...
I have a Visual Task Board that I would like to share with a large group (200+ users). Currently, I seem to only be able to share with individuals, which will require a lot of manual work and maintenance. Am I able to share with a group?
Could you please help me to make a variable mandatory in the sc_task form based on sc_task state and another varaiblePlease help....
So, customer users use the ServiceNow instance with their local time zone to display date/time fields. But there is a requirement that some selected Date/Time fields should always be shown in UTC, no matter what the user time zone is and will be used...
System Scheduler - Scheduled Job (Open the table : sys_trigger ) System Definition - Scheduled Job (Opens the table : sysauto) If both are same then why the the number of records are not matching? sys_trigger -This table allowing me to run the sched...
Hi All, I created the following Client Script to display an alert/popup message, whenever the problem record state changes to Fix in Progress. However, when mandatory fields are not yet filled in before transitioning to the next state, my alert/popup...
Hi All, Can anyone see what might be wrong with the below SI and CCS. All fields are set correctly except business_unit and phone. I am logging the values for these fields and I see the correct values in the logs. function onLoad() {// Get the sys_i...
Hi there, I have few new filed created on incident table which i want to copy it when user click on "Create Problem" button. I check the UI action but i am not able to find that where i have to make the changes.
Hi everyone, I'm working on creating a knowledge article derived from a Problem record. My goal is to include text from specific fields of the Problem record, such as cause notes, workaround notes, and fix points. While I know how to automatically ge...
Hi How to allow .CSR file extension types as an attachment.We see the glide.attachment.extensions property is set to blank value which states that all the attachment types are allowed. Please help!
