What does the sys_package table store?

[masahironaka]

The sys_user_role table contains a "Packages" field, which refers to the sys_package table.

Questions:

1. What does the sys_package table store?
2. Does the sys_package table contain detailed records of plugins that have been installed in the past?
3. What is the purpose of the sys_package table?

[Astik Thombare · Accepted solution]

Hi @masahironaka ,

You're absolutely right! The sys_user_role table's "Packages" field references the sys_package table in ServiceNow. Here's a breakdown of your questions:

What does the sys_package table store?

The sys_package table primarily stores information about applications and plugins installed in your ServiceNow instance. It acts as a central registry, containing details like:

• Package Name: Unique identifier for the application or plugin.
• Version: Specific version of the application/plugin installed.
• State: Whether the package is active, inactive, or uninstalled.
• Description: Brief overview of the application/plugin's functionality.
• Dependencies: Lists other packages this application/plugin relies on.

Does the sys_package table contain detailed records of plugins that have been installed in the past?

No, the sys_package table typically doesn't store historical data about past versions of plugins. It reflects the current state of installed applications and plugins.

What is the purpose of the sys_package table?

The sys_package table serves several crucial purposes:

• Package Management: It provides a central record of all installed applications and plugins, simplifying management tasks like upgrades or troubleshooting.
• Access Control: The "Packages" field in the sys_user_role table leverages the sys_package information to control user access to specific features or functionalities introduced by certain applications/plugins.
• Dependency Management: By recording dependencies between packages, the sys_package table helps ensure smooth upgrades by identifying potential conflicts before they occur.

Documentation Link:

While there isn't a dedicated documentation page for the sys_package table itself, you can find relevant information within the ServiceNow documentation on:

• Application Registry: https://docs.servicenow.com/bundle/washingtondc-security-management/page/product/secops-integration-...
• Plugin Management: https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/document-services/c...

These resources explain application and plugin management in ServiceNow, which heavily relies on the sys_package table behind the scenes.

   If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.

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Thanks,

Astik

[Astik Thombare · Accepted solution]

Hi @masahironaka ,

You're absolutely right! The sys_user_role table's "Packages" field references the sys_package table in ServiceNow. Here's a breakdown of your questions:

What does the sys_package table store?

The sys_package table primarily stores information about applications and plugins installed in your ServiceNow instance. It acts as a central registry, containing details like:

• Package Name: Unique identifier for the application or plugin.
• Version: Specific version of the application/plugin installed.
• State: Whether the package is active, inactive, or uninstalled.
• Description: Brief overview of the application/plugin's functionality.
• Dependencies: Lists other packages this application/plugin relies on.

Does the sys_package table contain detailed records of plugins that have been installed in the past?

No, the sys_package table typically doesn't store historical data about past versions of plugins. It reflects the current state of installed applications and plugins.

What is the purpose of the sys_package table?

The sys_package table serves several crucial purposes:

• Package Management: It provides a central record of all installed applications and plugins, simplifying management tasks like upgrades or troubleshooting.
• Access Control: The "Packages" field in the sys_user_role table leverages the sys_package information to control user access to specific features or functionalities introduced by certain applications/plugins.
• Dependency Management: By recording dependencies between packages, the sys_package table helps ensure smooth upgrades by identifying potential conflicts before they occur.

Documentation Link:

While there isn't a dedicated documentation page for the sys_package table itself, you can find relevant information within the ServiceNow documentation on:

• Application Registry: https://docs.servicenow.com/bundle/washingtondc-security-management/page/product/secops-integration-...
• Plugin Management: https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/document-services/c...

These resources explain application and plugin management in ServiceNow, which heavily relies on the sys_package table behind the scenes.

   If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.

                         By doing so you help other community members find resolved questions which may relate to an issue they're having

Thanks,

Astik

[masahironaka]

This is very clear, thank you Astik Thombare. My questions regarding sys_package have been resolved.

[Sohail Khilji · Accepted solution]

Hi @masahironaka ,

Below i have addressed your questions:

Questions:

1. What does the sys_package table store?

It stores the list of application and dependencies installed on your instace.

1. Does the sys_package table contain detailed records of plugins that have been installed in the past?

short answer is yes !

1. What is the purpose of the sys_package table?

It stores all info on application and the reason its residing on sys_user_role table is it grant access to application / modules based on the roles granted to users... 

I hope i answerd your questions....

[masahironaka]

Thank you for the detailed explanation, Sohail Khilji.
To grant users access to applications/modules, should I configure it from the sys_user_role table?
If so, could you please walk me through the process?