when i am opening a table i receive a message "The element type "div" must be terminated by the matching end-tag "</div>"" and also when i open any update set i recieve this error "Exception (org.mozilla.javascript.JavaScriptException: java.lang.Null

msd93
Kilo Sage

‎01-07-2019 10:16 PM

when i am opening a table i receive a message "The element type "div" must be terminated by the matching end-tag "</div>"" and also when i open any update set i recieve this error "Exception (org.mozilla.javascript.JavaScriptException: java.lang.NullPointerException) occured while evaluating'Condition: new UpdateSetBackOutVisible().shouldInformMissing(current)' in business rule 'Notice on hidden back out' on sys_update_set:Release-1 Issues 3; skipping business rule". Please provide inputs on this, if any of you have faced the same before

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Sri61
ServiceNow Employee
ServiceNow Employee

‎01-09-2019 01:05 PM

 "The element type "div" must be terminated by the matching end-tag "</div>"

The issue seems to be happening because of the missing default views/ view elements for the tables in four cases. Import the missing views from an OOB instance for the corresponding table where you see the error

 

"Exception (org.mozilla.javascript.JavaScriptException: java.lang.Null.."

If you open any update set and see this error

check if you have deactivated any OOB dictionary record for sys_metadata. Note that sys_metadata is being extended by a lot of tables in the platform and updating dictionary records for this table may cause unexpected results. 

Regards,

Sri

 

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Govi
Tera Contributor

‎08-19-2024 08:22 AM

Sri61 - Do you have any Knowledge articles supporting this? Could you please help

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