When Preview update set batch the progress bar display that has been cancelled

[Alberto Gonz_le]

Hi Community,

I'm facing the attached issue.

When Preview update set batch, the progress bar display that has been cancelled and no further action is allowed. There is no additional information available.

Thaks in advance for the support.

[Hemanth M1]

Hi @Alberto Gonz_le ,

Could see two collisions , Close this preview window and take actions on them and commit the update.

[Community Alums]

Hi @Alberto Gonz_le ,

These procedures help you manage your customizations and resolve potential collisions before you move them to another instance.

Before using update sets, review Get started with update sets to learn when to use and when not to use update sets, and how to plan the update process and avoid common mistakes. Then, create an update set and use it to make changes on a development instance. You can report on updates, merge update sets, and compare update sets to ensure the desired changes are ready to move.

When the update set is completed, you can transfer the update set to another instance according to your test process. See Update set transfers for details.

• Create and select an update set as the current set

  Create an update set to store customization changes and select it as the current set.

• Select the current update set in System Settings

  You can change the current update set at any time, using the update set picker in the System Settings panel.

• View customizations and compare with current version

  View the customizations that make up an update set and compare the update to the current version.

• Navigation between records

  You can navigate between a customer update record and the customized object or the application file for the object.

• View a report on customizations and configuration changes

  The base system provides reports for changes to the Incident table and changes by the current user.

• Merge update sets

  You can merge multiple update sets into a single update set. This capability is supported for backward compatibility with earlier releases of the ServiceNow® platform. The newer batch update sets feature accomplishes the same outcome with a more predictable and robust solution.

• Compare local update sets

  Administrators can preview local and remote (retrieved) update sets and compare the sets with one another to resolve conflicting changes.

• Mark an update set complete

  When you have completed the customizations and compared local update sets to resolve conflicts, mark the update set as Complete.

• Save an update set as a local XML file

  Administrators can export an update set as an XML file to save a specific version of an application or set of changes.

[Anna T_]

Hi there,
Did you ever resolve this issue? I'm encountering the same thing (just the cancelled bar though).