Where could I find the ServiceNow OAuth redirect URI?

superkvi
Tera Contributor

‎10-14-2022 03:22 AM

As mentioned in KB0816072 to Register an application on Microsoft Azure Active Directory where could I find the ServiceNow OAuth redirect URI?

 

I understand that ServiceNow instances cannot send or receive emails from Microsoft's email service using username/password authentication.  All SMTP, IMAP, and POP accounts are impacted.

 

Does that mean our organization should also switch from basic authentication to OAuth2.0 in Outlook?

And should we switch from POP3 to IMAP? Or it is applicable just to the mailboxes configured in ServiceNow?

 

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Niklas Peterson
Mega Sage
Mega Sage

‎10-14-2022 08:00 AM

Hi @superkvi,

The Redirect URI would be https://<Instance-Name>.service-now.com/oauth_redirect.do.

 

As for authenticating in Outlook I hope you are not using legacy protocols like POP3 or IMAP for a Microsoft email service?  All versions of Outlook for Windows since 2016 have Modern authentication enabled by default, so it's likely that you're already using Modern authentication.

Regards,
Niklas

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