Where do I check to see who has access on a context menu

[donnadavis]

I am trying to set up Test Management.   According to the documentation, only the role of tm_tester or tm_test_manager is required.   However, users with these roles cannot see or do any updates to test plans or cases unless they also have the ITIL role.   It appears that if you do not have the ITIL role, it fails on the following: gs.hasRightsTo('ui/context_menu.view/read', null).   I cannot figure out what is being checked in the hasRightsTo.   Can you lead me in the right direction on how or where to check that.   Thank you.

[sachin_namjoshi]

Hi Donna,

hasRightsTo() method is implemented as part of GlideRecordSecure API

Please check below

Using GlideRecordSecure

Regards,

Sachin

[donnadavis]

I have read this documentation but what I am trying to find out is what is being checked.   So in my example, is it checking an ACL for the context_menu?   I cannot find a read ACL for the context_menu so is it processing against a default?   Also when I add the ITIL role to the person, then everything works. Thanks.

[Ondrej Kieler]

Hello,

I have same problem. Did you solve it somehow. Did you find the place where to change the security settings to avoid this error?

Thanks 

Ondrej

[donnadavis]

I had to change my view rules to get it to work