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Resolved! Email notification with link to tickets

Hi everyone, We have a requirement where we place request to retire a specific group. A request is generated and approval is sent to group manager.Before retiring the group, the manager should see if any ticket is assigned to group, and then approve ...

prithatcs by Tera Contributor
  • 1683 Views
  • 3 replies
  • 2 helpfuls

Resolved! View tickets in tab on portal page

Hi everyone, We need to show all tickets opened by a user on the portal page.I checked the oob widget, but it shows all the tickets in a single list.i want them to be available on separate tabs.Will it be possible to create tabbed portal form to achi...

prithatcs by Tera Contributor
  • 1218 Views
  • 1 replies
  • 0 helpfuls

Resolved! Icon link widget

Hello all, Currently on the /sp portal, when we use icon link widget, the background color is all uniform. Can someone help me on how to set a different background for each section. Preferably a white box for each icon link widget.The icon links shou...

MeganDev by Tera Contributor
  • 1248 Views
  • 1 replies
  • 2 helpfuls

Global Search field color?

Hello,   I recently made changes via the branding editor and added a theme.  The Global Search field changed colors to match my theme, but it's the same color as my text.  I can't seem to find a setting in the Branding Editor or the custom theme to s...