1. Under what circumstances does a brand new record go into this table? 2. Why is there no Filter Navigator "Module" for this table? 3. Can a record in this table ever have an Active value of false? 4. This table seems to contain exactly the same...
I m working on alm_license table I have a line for numbering on All > number maintenance (sys_number) this is record is used to to make the auto numbering. On the the Control tab of Alm_licence form configuration Auto_number is not checked but numbe...
Hello! I was just wondering if there was a way to essentially create a work notes/comments section for a knowledge article in the draft state OOTB. It would be filled by the approver to leave feedback on the article/publisher to respond to that feedb...
Hi, We hare having discussions on Bots and if they should be CIs in the CMDB and if so what type of CI. I was wondering if anyone is tracking Bots as CIs and if so what CI class/table did you put the Bots into? I am thinking of these as application ...
Hi, I’ve written a couple of client scripts that are working as expected in native view, but aren’t working on service portal. The UI type is set to All, but the SP is still not picking up on the scripts. Does anyone have a solution to this?
Dear Team, I am trying to connect my ServiceNow instance with Basecamp 3. The objective is to sync the project and its related TO DO list and its tasks. To get the details of all the projects, I am using the endpoint https://3.basecampapi.com/543410...
Hi , Currently i have a error box message in my client script .g_form.showErrorBox('*******', "****************************http://***********.");The above line shows how i have it currently , I would like to have it as g_form.showErrorBox('*******', ...
Hello. I have a widget which opens a modal with an embedded widget, in which I need the default buttons (OK and Cancel). However, once I am in the modal, I need to find a way to take control of the OK button: make it unclickable if certain inputs in ...
I want to access the previous values in my flow designer. The scenario is When a field changes i need the previous and current values, but the data pills does not contain any value i.e. the drop down is empty .I only have trigger > Changed Fields > F...
Community-How do I know a Template was used to create an Incident or Interaction in Agent Workspace?
New to cybersecurity and just really learning ServiceNow. In the CISO office, I have taken over the Microsoft Phishing Attack Simulation available through MS 365 Defender. Currently in our Outlook, we have a button (via Defender I believe) that allow...
Hi Everyone, We've created a flexible VTB with swimlanes, and it seems that we are limited to using compact cards. Does anyone know if it is possible to create a flexible VTB with swimlanes and without compact cards? \ In the configuration tab, Sh...
How do I check for an empty value in Flow Designer IF logic? I have a pretty simple situation where I need to check a field on the Assignment group of the Incident record that triggered my flow. If the field has a value then perform Action A. If the...
I'm doing a project for my Service Now bootcamp where we have to make a scoped application. My application is a Movie and Game Purchase Monitor that checks the rating of the product against the age of the buyer to determine whether to permit the purc...
We have no regular schedule for refreshing our test and dev instances from our Production instance. Each time we do, it seems to be a bit of managed chaos. It would seem to me that there should be a way to refresh downward that is totally transpar...