Which roles does the ServiceNow Account need on the SCCM Database for the SCCM Spoke to work?

[Simon Ohle]

Hello,

I am trying to set up the Integration Hub SCCM Activities and went through the whole set-up process.
When trying to connect to the SCCM DB with the MID Server with Windows Credentials I get an "Authentication Failure" error.

I couldn't find any documentation on how to set up the Integration on SCCM side e.g. which permissions does the ServiceUser require? What needs to be set up on their part?

We currently have a successfull JDB Connection running, but we want to use the Integration Hub activities.

Thanks for your help!

[Raj_Esh]

Hi Khar,

Can you refer Windows credentials and see if it can help to find the permissions?

Thanks,

Raj

[Simon Ohle]

Hello Raj,

I have been on that site before and all it says is that I need sufficient permissions, but doesnt tell me which one:

[ServiceNow Tec2]

This has been resolved by ServiceNow Technical Support. Please refer to KB0657528 for more information.

[ServiceNow Tec2 · Accepted solution]

This has been resolved by ServiceNow Technical Support. Please refer to KB0829224 (HI login required) for more information.