why Inactive Choice List Values are shown with black text in list layout?

[naren9]

I have made some choice list values of state field as inactive on change_request table, now it should show display value of inactive choice in blue colour but it still show as black text.

On debugging i found that there is another choice present on state field with same choice value and that choice is active because of which I am seeing black text in display value of inactivated choice list.

Kindly provide some resolution or solution to avoid the text color issue.

Thanks

Narendra Patel

[Prasun]

How about changing the value of the choice option (unique)? Did you try that?

[naren9]

I cannot make value of choice option unique.

[nayanawadhiya1]

Hello Narendra,

Have you created a FIELD STYLES for CHANGE REQUEST table fields?

If not, that is why it showing in BLACK.

Refer this -

Defining Field Styles - ServiceNow Wiki

Custom Field Styles — ServiceNow Elite

[naren9]

Does it also change the text color, based on table and value?

Is it applicable to list layout?