I have configured a use case in Document Intelligence to extract values from a PDF on a domain-separated instance. However, the PDF is not being processed, and I am receiving the error "Failed to process this task." In the ml_solution table, the "doc...
Hi, We just enabled the AI Search in our EC portal. I want to change the primary colors used in the Search Results page - specifically the text highlight color, which now is green. See Image 1 When inspecting the page, I see that the colors are c...
I want to get all the records from the staging table and then update them using now assist skill kit is that possible ?
I cannot able to dynamically call the current case's consumer value from workspace so that I can view only the the list of cases which has the same consumer by clicking an UI action.I don't know how to call the value dynamically via jelly script.<j:s...
ひじょうに初歩的な質問ですみません。多言語メール通知について調べていましたら、公式ドキュメントに以下のような記述がありました。多言語メール通知Spoilerglide.email.translation.honour.user_preference プロパティを [true] に設定します。glide.email.translation.honour.user_preference プロパティを [true] に設定します。言語を英語にして、フィルターナビゲーターに【glide.email.tr...
初歩的な質問ですみません。任意のメールテンプレートを開いた状態で、右上の【翻訳を要求】しても、日本語がグレーになっており選択できません。この場合、どのような設定やプラグインが必要なのでしょうか？以下のプラグインはアクティブになっております。I18N: Japanese TranslationsI18N: InternationalizationLocalization Framework InstallerI18N: Knowledge Management Internationalizati...
When I went to the device details(specifically for servers), I was not able to see the software install data. These servers are manually added to the ServiceNow. Is there a way where we can map the install data to the correct CIs.
The ServiceNow CLI only seems to support Basic Authentication and OAuth. We auth to our instance using SSO and a third part IdP. We do not support Basic Authentication (does anyone these days?) How can i develop with the new UI Framework. Do i nee...
Hello, I am trying redirect user to an existing record producer from a function in the mobile app, how do I achieve it? I searched online and only see something related to applet and these https://support.servicenow.com/kb?id=kb_article_view&syspar...
Hello,I'm new to Service Now, and I'm trying to create a list in Knowledge Base. In a list, I want one of the listed item to have multiple text lines without effecting the list's numbering or spacing. For example:How can I accomplish this? No matter ...
Hi All, I have created a indicator and attached that indicator on OOB kpi group. I have created one assessment and submitted the assessment. When I am submitting the assessment the score is getting stored in asmt_assessment table but the score is not...
Hello,How do I access the results of a data resource fetch in a script? Goal:Is to fetch the sys_id of an attachment record for a given table sys_id.With the sys_id of the attachment record, I can send that to a page with a document viewer component...
I have created a process flow for incident table. I have also created a custom form for incident submission in service portal. Now how can I apply the process flow in that form or make same conditional Process Flow while I am viewing the record which...
Hello, Just like the title says, the system created a group and I need to know why. The group is completely empty and none of the required fields are filled out. I do have the date and time that it was created, but none of the logs that I have search...
Hello ServiceNow Dev,I have created a custom Dialogue Box for Change module when the UI Action Request Approval is triggered. As show in the picture below. I need to call a function invokeRiskAssessment() which is in the same UI Action when the butto...
