Hello All,We have already customization instance but our client need fresh as OOB instance .We are working on service catalog rebuild functionalities of custom fields that which created in OOB table. We have a custom field called step in sc_req_item...
Look for help regarding a knowledge report: which conditions would need set that shows any articles that have a Next Certification Date at or within the next 30 days? I've attempted creating this with condition of:"Next Certification Date""is less th...
Hi All,How to getvalue of a multiple choice field in client script? I tried using getvalue/ getDisplayValue but it doesn't work.Please refer below client script and screenshots. TIA!! function onChange(control, oldValue, newValue, isLoading) { if ...
i have a requirement to display only those incidents on which logged in user belongs to group.example, if i belongs to x,y,z group then i should see only incident which has group x,y,z.
Hello, My user is not able to change caller field.After creating ticket caller filed is not able to edit for the user.
Hello Community,I’m currently tasked with integrating the ServiceNow Virtual Agent with Microsoft Teams. The integration must support multilingual capabilities, and I’d like some guidance on the best approach.Here’s what I know so far:There seem to...
I am working on catlog item, my requirement is when line manager approve a request then it should be assign to that particular team as per the location. In UI there is location field if requestor will select any location .so according to that locatio...
The view (see screenshots) is simple, one table, with a filter on active=falseRunning the view includes records with status active=true in spite of the filter.What is going on? Thank you for your help.
Google has made an announcement that they will stop supporting the Entrust CA in a few months: https://security.googleblog.com/2024/06/sustaining-digital-certificate-security.html Our certificate guy was poking around at some things today and noticed...
What is the use of DEFAULT domain in a Domain separated instance?Doc says "The default domain is the domain to which the system automatically assigns task and user records that are not already assigned to a domain." To test this, I ran below in scrip...
If i am making a cosmetic changes in article then its creating new version of it which i dont want to do. is it possible that for cosmetic changes system should not create new version.
Why is it that whenever I add a component on the UI builder it appears invisible? As you can see in the photo I have a heading and I also added an input but everytime I add one it doesn't show. Any help?
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Hi, I have a field called "Expected order delivery date" , it means this date field should be made to select only today's and future days, its should be restricted to select the Past dates. How can i change this only for one catalog item variable to ...
How to get break-up of license count for 2024 and 2025 in ServiceNow?