Widget cancelled - maximum execution time exceeded

JohnJasinski
Tera Expert

Widget cancelled - maximum execution time exceeded

When exporting a Dashboard into a Printer friendly version (Dashboard has 12 Tab) - all Tabs - a few reports do not appear and show a message of Widget cancelled - maximum execution time exceeded.   

All the other reports work fine.   The reports which do not appear are NOT large or complex.

Any suggestions?   Thanks!   JJ

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi @JohnJasinski 

please see the following support article for a solution: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715793

Kind regards
Maik

I receive the message "Your role does not grant you access to this article. Please use Search to find related content." when attempting to view the article.